Frequently Asked Questions
Answers to the questions we hear most from Royce Automotive customers in Lancaster, PA.
What auto repair services do you offer?
We offer full-service auto repair and maintenance, including PA state inspections, brake service, oil changes, diagnostics, engine repair, tune-ups, transmission repair, air conditioning repair, battery replacement, suspension work, tire services, and exhaust repair.
Do you work on all makes and models?
Yes, we service all makes and models, including domestic, foreign, and European vehicles such as Toyota, Honda, Ford, Subaru, Chevrolet, Volkswagen, Volvo, Mazda, Hyundai, and more.
How much do diagnostics cost?
We offer flat-rate diagnostics for $80, which includes taxes and fees and covers up to one full hour of diagnostic time. Any additional time is billed at our standard hourly rate with your approval.
Are you a certified PA inspection station?
Yes, Royce Automotive is a certified Pennsylvania Safety & Emissions Inspection Station. We perform inspections according to PennDOT guidelines and issue official inspection stickers once your vehicle passes.
Do you offer warranties on repairs?
Yes, most qualifying repairs are backed by a 12-month/12,000-mile warranty, giving you peace of mind and confidence in our workmanship.
Can I book an appointment online or by phone?
Yes, you can book instantly using our online scheduler, or call us at 717-740-5110 or text us at (717) 971-8422 during business hours and we'll find a time that works for you.
Do you provide estimates before starting repairs?
Always. We'll walk you through what your vehicle needs and provide a clear, upfront estimate before any work begins — we never start repairs without your approval.
Do you offer financing or payment options?
Yes, qualified customers can take advantage of our Fix Now, Pay Later option to get necessary repairs done right away and pay over time.
What should I do if my check engine light is on?
Schedule a diagnostic appointment as soon as you can. Our flat-rate diagnostic service helps determine the cause of the light so we can recommend the right fix, rather than guessing.
What's included in the $80 PA inspection?
Our $80 flat rate covers the full Pennsylvania Safety & Emissions Inspection, including taxes and fees. If your vehicle needs repairs to pass, we'll always give you an upfront estimate before doing any work.
How much do oil changes cost?
A conventional oil change starts at $49.50, and a full synthetic oil change starts at $79.50. Both include up to 5 quarts and a standard oil filter for most vehicles.
What are your service hours?
Our service department is open Monday through Friday, 8:00 AM to 5:00 PM. You can book online anytime and we'll confirm the next available appointment.
Why should I choose Royce Automotive for auto repair in Lancaster, PA?
Royce Automotive is a family-owned shop with a team led by 14+ years of dealership and repair experience and a master technician with 25+ years in the field. We back our work with transparent pricing, a 12-month/12,000-mile warranty on most qualifying repairs, and honest communication from start to finish.
Still have a question?
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- 12-month/12,000-mile warranty on most qualifying repairs
- Transparent, upfront pricing
- Convenient scheduling
- Digital estimates & text updates
Ready when you are
Still not sure? We're one call away.
Clear answers, an upfront estimate, and your approval before repairs begin.